Return Policy
All Returned Items must be in the original packaging or in a mail-safe box or envelope. ACS HOME DECOR is not responsible for any items that are missing or damaged during shipment. All returns item are alegible for store credit or exchange.
Customer agrees that all returned products will be 100% complete, in condition. Accessories such as the warranty, manuals and any other components within the original packaging must be included in the return. If a promotional free item came with the product, that must be returned as well. ACS HOME DECOR may refuse the return if the product is not returned with the complete materials and packaging.
All returns are subject to the following:
- All product returns must include the original packaging / invoice and any related promotional free items.
- All returns must be shipped freight prepaid and with a tracking number.
- All related fees (shipping & return shipping fees) are Non-Refundable for all products.
Physical damage to any product will void the product's warranty and breach the return policy.
Non-Returnable Products
Some products are deemed ineligible for return by ACS HOME DECOR If received, these ineligible products will be returned to you at your expense. You will be notified by ACS HOME DECOR if any such ineligible products are received. We will only keep such products up until 30 days from the date you were notified. We claim no responsibility for the products after the said 30 days. Ineligible products include:
- Any product that was not purchased from ACS HOME DECOR
- Any products that are returned without original packaging and all accessories that shipped with the product. This can include and are not limited to the retail box, manuals, and any other items that were originally included with the product.
30 Day 100% Satisfaction Guarantee
If you are not 100% satisfied with your purchase, you can return it for any reason within 30 days. Shop with confidence, we stand behind our products. All returns are subject to our return policy.
